Code of Practice

• All Coaches must conduct themselves with dignity, honesty, integrity and responsibility.
• Clients must be assured that anything they discuss in a Coaching session will remain confidential, unless required by law, or permission is given in writing by the client.
• Coaches must not be judgmental or give unwelcome advice.
• Coaches must be clear about the boundary between Coaching and other therapies, such as Counselling.
• Coaches must not recommend a specific therapist unless qualified to do so.
• Coaches must not bring Catalyst into disrepute in any way.
• Coaches must not give misleading information about Coaching and its benefits.
• Coaches must not make claims about the outcome of Coaching unless able to provide evidence.
• All Coaching agreements must be easy to understand, with expectations of both the Coach and the client clearly stated.
• Coaches must not coach minors (under 18s) without parents written permission.
• Coaches must be willing to recommend other Coaches if it is more appropriate for the client.
• Coaches must take out professional indemnity insurance.
• Whenever possible Coaches will raise the profile of Coaching and correct any misconceptions about what coaching is and isn't.
• Coaches must not become intimately involved with any client.
• Coaches must not exploit any aspect of the Coach-client relationship for personal, professional or monetary advantage or benefit.
• Coaches will ensure that the client understands the nature of Coaching, the bounds of confidentiality and the terms and conditions of the agreement including the clients right to terminate the contract.
• Coaches will obtain agreement from any client before releasing their names as references.
• Coaches will create, maintain, store and dispose of any records with respect to the confidential nature of any such records and any laws relating to the Data Protection Act.
• Coaches must make a copy of this code available to clients (including sponsors where applicable).